Privacy Policy

Data Protection

GMAC-RFC recognises that your privacy is important and is committed to respecting your online privacy. GMAC-RFC is registered as a data controller with the Information Commissioner and we will only process your personal information lawfully in accordance with the Data Protection Act 1998. We have strict policies and procedure in place and appropriate security measures to protect personal information.

Information we collect

GMAC RFC collects the following information through use of this website:-

  • Intermediary services
    We collect information about our intermediaries to register them for access to us our mortgage services and products
  • Mortgage applications
    We collect applicants’ personal information via intermediaries and directly when processing a mortgage application
  • Job applications
    We collect personal information on our “Job Search” section submitted by applicants applying online for employment with GMAC-RFC
  • Website
    We monitor the usage of this website

Use of information

GMAC-RFC processes personal information obtained via its web-site for the following purposes:-

  • To process an application from an intermediary for registration to use our mortgage services
  • To provide intermediaries with information about products and mortgage services that GMAC-RFC offer
  • To process an applicant’s mortgage application
  • To conduct market research and develop marketing profiles
  • To audit usage of the website
  • To process a job application
  • To manage our relationship with Intermediaries, Lenders and other third parties.

Disclosure of personal information

Personal information will only be disclosed to third parties in connection with our legal or regulatory obligations. Disclosure of personal information in connection with the processing of a mortgage application will only be conducted with the consent of the applicant details can be found in the application declaration found in the “documentation section” on this website.

Security

This website has security measures in place to protect the confidentiality, loss or misuse of the information under its control. GMAC-RFC uses a secure server that implements Secure Socket Layer technology. This technology is designed to prevent any person from gaining access to the information provided whilst it is on our site or being transmitted across the internet.

Cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this web-site: Session Cookies: temporary cookies that remain in the cookie file of your browser until you leave the site; and Persistent cookies: cookies which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

Find out more about cookies.

How we use Cookies on our Site and what Information we collect

Session Cookies

  • To allow you to carry information across pages of our web-site and avoid having to re-enter information.
  • To allow you to maintain a session
  • Within registration to allow you to access stored information.

Persistent Cookies

  • To help us recognise you as a unique visitor (your username) when you return to our web-site and to allow us to speed up access to the site.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will be unable to use our certain features of our web-site if cookies are disabled.

Click here to find out more http://www.allaboutcookies.org/manage-cookies

This policy may be updated from time to time so please revisit this section of the web-site on a regular basis. This policy is not intended to and does not create any contractual or other legal rights. This policy does not cover the links within this site linking to other sites.