What we do
Regulated by the Financial Services Authority (FSA), GMAC-RFC focuses on preserving the value, quality and marketability of it's assets. It does this by ensuring that treating customers fairly remains central to all activities.
GMAC-RFC supports the FSA's principle that a firm 'must pay due regard to the interests of its customers and treat them fairly'.
The FSA's TCF ('Treating Customers Fairly') principle aims to raise industry standards in the way firms carry on their business by introducing changes that will benefit consumers and increase their confidence in the financial services industry.
Specifically, the FSA aims to:
- Help customers fully understand the features, benefits, risks and costs of the financial products they buy.
- Minimise the sale of unsuitable products by encouraging best practice before, during and after a sale.
GMAC-RFC supports the FSA's aim to ensure that we perform and provide a service as you have been led to expect.