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GMAC-RFC / About Your Mortgage / Making payments

Making payments

Direct Debit

It is important that you have a Direct Debit in place for your mortgage payments with GMAC-RFC.

We have 4 dates that you can set up for your Direct Debit to go out on, making it easier for you to align with your salary payments. The dates are 1st, 15th, 20th and the last working day of the month.

If you want to set up a new Direct Debit, please print and complete a new Direct Debit Mandate form and send it to us on the address below. To download the form, click here >>

Please note we only accept Direct Debits on

• Your personal account
• A personal joint account

If the account is not in your name you are required to fill out a 3rd Party Direct Debit authorisation form. To download the form click here >>.

Our address
GMAC-RFC
Innovation House
Unit 12a, Shuttleworth Mead Business Park
Blackburn Road
Padiham
Burnley
Lancashire
BB12 7NG

Alternatively you can fax it to us on 0844 770 8040.

If you can not download the form please call us on 0844 770 8030 to arrange a new Direct Debit over the phone or to request a new Direct Debit form email us at payments@gmacrfc.co.uk ensuring you state your GMAC-RFC account number and your name on all email correspondance.

If your Direct Debit is returned unpaid by our bankers, for example, due to insufficient funds in your account or because you have cancelled the instruction to pay the Direct Debit we will charge a fee of £30.

If your Direct Debit is returned and you wish to make a manual payment into our bank, please be aware you will require our account number and sort code. In addition, please ensure that you quote your GMAC RFC mortgage account number to ensure this is credited to your mortgage account.